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Reviewers Comments:

Where to start this place is great. John Potts the owner has been working on my cars for over three years. He is a trained toyota expert, but can fix my suzuki, ford or anything I bring in. I have forwarded him many customers and have never had one complaint. John is fair , honest and most importantly competent. He will tell you what is the most relaible and cost effective way to fix the problem and never repairs things that dont need to be fixed. This a family run business and I would not hesitate to referr family friends and co workers. Easily half of what the dealer would charge. Thanks John keep up the great work.

--reviewer #93682, 2007

I live in tucson. We were on vacation and drove through AJ and my motor home needed a oil change. I saw toyauto, I pulled in, they were busy I asked if they could do a oil change. Today was saturday. This very nice lady Beth Potts said sure, We will get right on it. They pulled it into the yard and started on it. amazing! no appointment. Met John very very nice person. Asked a couple of things about the V10 and he was right to the point and very honest. The oil change took only a few minutes. Found out that this shop is family owned. I own a kia it has 60000 miles on it. I take it too the dealer to get the oil changed an they told me that I needed to have about $940.00 worth of work to be done so the 10 year 100000 mile waranty would stay in effect. I called toyauto and asked if John could do it and they said yes. I faxed the paper to them and made an apointment for friday. Had things to do in AJ. Got their about two hours early and they started on it. Kia wanted it all day, they were done in 3 hours. I got to talk with john the whole time asking him things he was doing, not once did he get agravated. I felt that I was in the way and bothering him, he said not at all. I had got the bill and very suprised of the work and cost. I saved over half and the hospitalitly was great. The owners act as if you are family and treat you with the upmost respect. Beth,John and the two wondefull girls, you have a great auto shop. I can not thank you enough. It gose to show you how far you will go for a good and respectful auto shop 150 miles. Thank you again.

--reviewer #126597, 2008

My wife and I took her 2004 Nissan Sentra to Toyauto after reading good reviews here on CarTalk.com. The check engine light was on, and we had it checked at AutoZone to find that it was likely bad solenoid valve. When we brought the car to Toyauto, I spoke to the owner/mechanic John and showed him the diagnostic report from AutoZone. He asked how many miles where on the car (~54,000), and told me that more than likely this problem would be covered under the 60,000 mile power train warranty. Sure enough, it was and we didn't have to pay a cent to get it fixed. Most mechanics would keep their mouths shut, fix the problem, and make some money. I think what he did demonstrated real integrity, and I truly appreciated the honesty. While he may not have made money this time around, that simple gesture guaranteed him business from me in the future. And to top it all off, he and his wife(?) sent us a card in the mail to thanks us for bringing our car into his shop. That was a pleasant surprise, as he was the one that deserved the thank you.

--reviewer #126359, 2008

I met John Potts through a co worker when my power window broke. This occured in the middle of winter at 6 am. John had the car fixed by 930 am and I was on my way. I recently had the local wal mart change my oil and they stripped the oil pan. John was able to repair the poor job they did and now the car does not loeak a drop. I have been to numerous mechanics throughout the valley and he is the most honest one thus far. I drive from Gilbert just to have my Honda and Chevy worked on.

--reviewer #93683, 2007

John Potts,the owner, just opened his new shop: TOYAUTO after working for Toyota for 20 plus years and working at home on the side. He is VERY competent, especially with Toyotas. Others he will recommend a dealer computer analysis and then fix whatever needs fixing at at least a 50% discount. He did this for my step-son' Alero and saved him at least 1500 dollars based on the dealer's estimated cost. COMPETENT and HONEST. He takes the time to listen. Currently working alone in his three-bay shop. He does it all. He will hire only ASE people he knows from Toyota when he gets busy enough. He's has revivied my 1985 Nissan after another place screwed up the timing.

--reviewer #88118, 2006

Very honest and competent ASE factory-trained mechanic. Nice guy. Listens. Gets it right the first time.

--reviewer #88119, 2006

John is the most honest mechanic I have ever talked to. I would highly recommend this shop to any one looking for good auto work for you dollar. My 2000 Dodge Grand Caravan was making a terrible hollowing. I felt it was the Power Steering Pump. I had my wife drop it off and John replaced the pump. John, the owner of the shop did the work his self. I pick up my van after work and talk with John a little ? it was the end of the day and it was quitting time for both us. This is what he said, ?you have a very small amount of water coming out of the weep hole on you water pump, it is nothing to worry about today, just keep an eye out to make sure you do not see a puddle of water under the car in the morning. Also you have a very minor leek from your transmission pan, it is nothing to be worried about, but the next time you have the transmission serviced it will go away.

--reviewer #99181, 2007


I was new to the Phoenix area and looked to Cartalk.com for recommendations. The radiator on my 1998 4Runner Limited appeared to have a small leak and I noticed the vehicle was pulling to the right. Long story short: Toyauto diagnosed the problems, fixed my 4Runner in a timely manner (had to wait for parts; not surprising given the vehicle is almost 10-years old!) and explained everything. Excellent work and a fantastic value! I've kept my Toyotas on the road for 20+ years and it is without hesitation that I'd bring them back to Toyauto.

--reviewer #99083, 2007

I went to this shop because of the comments listed on this bulletin board. The owner, John , was as friendly and informative as he was competent (I've since found out he is a Toyota Master Mechanic). I took my 2000 Camry in for a number of reasons. It needed a 90K maintance routine, which John did well in a single day. It was also blowing a blue-white cloud out the exhaust when I started it in the morning. John thought that this problem would be covered by Toyota (it sometimes is a problem with this particular engine) and contacted a dealer for me to see if our car was covered. His evaluation was not enough by itself according to Toyota, so he provided me the name of the service representative who he had called. I found out today that Toyota will cover the problem. John could have performed the work himself (adding a $1000 to my bill) but he looked out for my best interests instead. To me, this is a true mark of a mechanic you can trust!

--reviewer #99766, 2007

My airconditioner started blowing hot air the end of summer last year. With the oppresive heat of the summer setting in this year I took my car into a shop(I will not mention their name) to have the AC recharged. They looked at it and quoted a $500 service. They told me that a few things would have to be replaced and that this was the cheapest deal in town. I left for a second opinion. A friend at work told me to try Toyauto. He said that they are honest and would not try to sell work that does not need to be done. The next day I took my car to Toyauto and was pleasantly surprised. They looked everything over, told me that they would fill it and check for leaks to make sure everything was ok. 45 minutes later I was back on the road and to my surprise freezing in my car for the first time in months. The best part about it was that it only ran $90. It has now been over a month and I could drive frosty the snow man around town in my car. If you want an honest mechanic with fair prices you should give Toyauto a try.

--reviewer #100877, 2007

Well John has done it again. Showed up at 11:45 on a saturday with a bad heater control hose and he had it repaired within 15 minutes. No fuss no muss just honest good old fashion service. Took my rav4 there today at 4:45 for an oil change and he had me in and out in less than 20 minutes on a Friday night no less. Saw a co worker there at the same time having a power window repaired close to closing time and he was out quick as well. I can not say enough good things about this shop other than I recomend it to all my co workers and they have treated every one with honest, dignity and respect no matter male or female black or white rich or poor . Bottom line is they get the job done.

--reviewer #123192, 2008

I have been taking both of my cars to Toyauto for over two years now. Their prices are always lower than any other mechanic and they continue to do quality work. I continue to refer family members, friends and co-workers to Toyauto.

--reviewer #123674, 2008

I brought my 2003 Honda Accord into Toyauto to diagnose and hopefully solve an intermittant starting problem that plagues me 3-4 times a month. They were unable to solve the problem, since naturally it started fine for them each and every time they tried, but on the plus side, they didn't charge for the work and even sent a thank you card for my business! If you have a car problem I'd recommend Toyauto - you have nothing to lose...

--reviewer #126818, 2008

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